9999bt Privacy Policy
Your personal information is completely safe with us — learn how 9999bt collects, uses, and protects your data.
Introduction and Scope
9999bt ("we", "us") operates a trusted and secure online casino and betting platform for players in Bangladesh. This Privacy Policy explains in detail how we collect, store, use, and protect the personal information you provide when using our website 9999bt.cam.
This policy applies to all services, mobile platforms, and websites of 9999bt. By registering on our site or using our services, you are considered to have agreed to the terms of this Privacy Policy. If you have any questions, please contact us at [email protected].
This Privacy Policy may be updated from time to time. We will post a notice on the platform before any changes take effect. Please visit this page regularly.
1. What Information We Collect
We collect various types of information while you use the 9999bt platform. This information helps us improve our service quality and keep your account secure.
1.1 Personal Identification Information
During account registration and verification, we may collect the following information:
- Full name
- Date of birth (for age verification — only for persons aged 21 or above)
- Email address
- Mobile number
- Password (stored in encrypted form)
1.2 Financial Information
To process deposits and withdrawals, we collect the following information:
- Payment method type (bKash, Nagad, Rocket)
- Transaction amount and date
- Transaction ID and reference number
1.3 Technical Information
When you use our platform, certain technical information is collected automatically:
- IP address
- Device type and operating system
- Browser type and version
- Login time and date
- Browsing activity on the platform
- Cookie and session information
2. Purpose of Using Your Information
9999bt uses the information collected for the following legitimate purposes:
Account Management
Your information is used to create, verify, and maintain your account and to ensure secure login.
Financial Transactions
Your information is used to safely process deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support
Your account information is used to provide 24/7 live chat and email support in Bengali.
Fraud Prevention
We detect unauthorized access, fraud, and suspicious activity to ensure platform security.
Responsible Gaming
Your information is used to monitor gaming behavior, enforce responsible gambling limits, and identify problematic gaming patterns.
Service Improvement
Your information is used for analytical purposes to improve platform performance and user experience.
3. Cookies and Tracking Technologies
The 9999bt website uses cookies and similar tracking technologies to improve your browsing experience.
3.1 Types of Cookies
- Essential Cookies: These are necessary for the core functionality of the website and cannot be disabled.
- Session Cookies: Used to maintain login status and manage secure sessions.
- Preference Cookies: Used to remember your language, display settings, and other preferences.
- Analytics Cookies: Used to analyze site usage and improve service quality.
3.2 Cookie Controls
You can control or disable most cookies by changing your browser settings. Please note that disabling certain cookies may limit platform functionality and some services may not work properly.
We never install third-party advertising cookies without your consent.
4. Sharing and Disclosure of Information
9999bt never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
4.1 Service Providers
Necessary information may be shared with selected service providers to deliver core services such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer support. These providers operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements.
4.3 Security Protection
Information may be shared to investigate and prevent fraud, money laundering, or other illegal activities.
4.4 Game Software Providers
Providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may access limited data necessary to operate games. They are required to comply with our privacy standards.
5. Data Security Measures
The security of your information is our top priority. 9999bt uses industry-standard technologies and practices to keep your data secure:
- SSL Encryption: All data transfers are secured with SSL/TLS encryption, preventing unauthorized access by third parties.
- Encrypted Password Storage: Your password is never stored directly; it is stored only using strong hashing algorithms.
- Firewall and Intrusion Detection: Our systems are capable of detecting and blocking unauthorized access attempts.
- Secure Data Centers: Your information is stored on physically secured servers.
- Regular Security Reviews: Our security measures are regularly tested and updated.
- Staff Training: Our team members undergo rigorous training on data protection.
However, no method of data transmission over the internet is entirely risk-free. We ensure the highest level of protection within our means, but we cannot guarantee absolute security.
6. Data Retention Period
We retain your information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.
6.1 Account Information
Account information is retained for as long as your account remains active. Even after account closure, certain information may be retained for a specified period to comply with applicable laws and regulations.
6.2 Transaction Records
Financial transaction information is retained for as long as required for legal compliance and accounting purposes.
6.3 Communication Records
Records of customer service communications are retained for a set period to ensure service quality and facilitate dispute resolution.
When the data retention period ends, information is securely deleted or permanently anonymized.
7. Your Rights
As a user of 9999bt, you have the following rights regarding your personal information:
Right to Access
You can request to know what information we hold about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected. Many details can be updated directly from your account settings.
Right to Erasure
In certain circumstances you may request that your information be deleted, although some information may be required to be retained due to legal obligations.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be restricted.
Right to Data Portability
You can request a copy of the information you have provided in a structured and readable format.
Right to Object
You can object to the processing of your information for specific purposes, particularly for marketing-related communications.
To exercise these rights, email us at [email protected]. We will verify your request and take appropriate action.
8. Protection of Minors' Information
9999bt provides services only to persons aged 21 or above. We do not knowingly collect any information from persons under the age of 21.
Age is verified at the time of registration and our system automatically reviews suspicious accounts. If we become aware that a minor has used our platform, that account will be immediately closed and the associated information will be deleted.
For ages 21+: If you know that a minor is using our platform, please inform us at [email protected].
9. Third-Party Integrations and Links
The 9999bt platform may contain links to third-party websites. These external sites operate under their own privacy policies and we are not responsible for their privacy practices.
Payment service providers such as bKash, Nagad, and Rocket have their own privacy policies. We recommend that you review their respective privacy policies before using these services.
10. Policy Changes and Updates
9999bt may update this Privacy Policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- Displaying a notice on the website homepage
- Sending a notification to your registered email address
- Changing the "Last Updated" date on this page
Continued use of the platform after any changes will be considered as your agreement to the updated policy. We recommend that you visit this page regularly.
11. Contact Us
If you have any questions, concerns, or information-related requests about this Privacy Policy, please get in touch with us:
We will try to respond to your request as quickly as possible after receiving it.
For more information, see our other policy pages:
- Terms & Conditions — detailed terms for using the platform
- Responsible Gaming — guidelines for a safe gaming experience
- FAQ — answers to common questions